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Pin Up Casino FAQ — Frequently Asked Questions

Find answers to the most common questions about Pin Up Casino India — registration, bonuses, payment methods, games, sports betting, and technical support.

FAQ

1. How do I register at Pin Up Casino?

Visit the official website, click "Registration," select phone or email, enter your details, choose INR as currency, and create a password. The process takes 60 seconds. See our registration guide for step-by-step instructions.

2. Can I have more than one account?

No. Pin Up allows only one account per person. Creating multiple accounts results in permanent ban and forfeiture of all funds.

3. How do I verify my identity (KYC)?

Upload a government ID (Aadhaar, PAN Card, passport) and proof of address in Profile → Verification. Processing takes 1–72 hours.

4. What if I forgot my password?

Click "Forgot Password" on the login page, enter your phone/email, and follow the recovery instructions to create a new password.

5. What is the welcome bonus at Pin Up?

Casino players receive 120% up to ₹450,000 + 250 free spins. Sports bettors receive 125% up to ₹450,000. See our bonus page for complete details and promo codes.

6. What are the wagering requirements?

Casino bonus: 50x within 72 hours. Sports bonus: 10x within 30 days (odds 1.6+).

7. Can I use a promo code after registration?

Promo codes must be entered during registration or before the first deposit. They cannot be applied after depositing.

8. Is there a no-deposit bonus?

No standing no-deposit offer exists. The main offers are deposit-based welcome bonuses.

9. What payment methods are available?

UPI, Paytm, PhonePe, Google Pay, Visa, Mastercard, AstroPay, Jeton, Netbanking, and cryptocurrencies (BTC, ETH, USDT, LTC, DOGE). See payment methods.

10. What is the minimum deposit?

₹300 for UPI/e-wallets, ₹400 for cards, ~₹500 for crypto.

11. What is the minimum withdrawal?

₹500 for UPI/e-wallets, ₹1,000 for cards, ₹1,200 for crypto.

12. How long do withdrawals take?

UPI/e-wallets: 15 min – 24 hours. Cards: 1–5 business days. Crypto: 1–3 hours. First withdrawal may take up to 72 hours (KYC).

13. Does Pin Up charge fees?

No. Pin Up charges zero commission. Banks/payment providers/crypto networks may charge their own fees.

14. How many games does Pin Up have?

Over 10,000 from 90+ providers. See our casino page.

15. Is Aviator available?

Yes. Aviator by Spribe (97% RTP) is available. Bets from ₹8 to ₹8,000. Provably Fair.

16. Can I play for free?

Yes. Most slots have demo mode. Live casino and crash games require real money.

17. Are the games fair?

Yes. All games use certified RNGs. Crash games use Provably Fair blockchain verification.

18. Can I play Teen Patti and Andar Bahar?

Yes. Both are available in live dealer format from Evolution and Ezugi.

19. Can I bet on IPL?

Yes. Full IPL coverage with 50+ markets per match, pre-match and live. See our sports betting section.

20. Is live betting available?

Yes. 100+ live events daily. Real-time odds. Cash Out available.

21. Can I bet on kabaddi?

Yes. Pro Kabaddi League with pre-match and live betting.

22. Is there a mobile app?

Yes. Android APK available (15 MB). iOS PWA via Safari. See app download page.

23. Is Pin Up safe?

Yes. Curacao licensed, 256-bit SSL encryption, mandatory KYC verification.

24. What languages are supported?

English, Hindi, and 12+ others.